Previous Website Payments

Last updated: July 2026. The Chatswood Table Tennis Club website no longer accepts payments for membership, casual play, extra time, guest fees, or venue entry.

Previous Website Payments

This page remains available for anyone who made a payment through the former website checkout. Retiring that checkout does not remove your payment record or affect any rights you may have under the Australian Consumer Law.

Requesting support

• Contact the club if a service you paid for was not supplied, or if you believe a charge was duplicated or made in error.
• Include the email address used at checkout and the Stripe receipt or payment reference if available. Never send card details.
• The club will review the original purchase and respond with the available remedy. Consumer guarantees cannot be excluded by this policy.

How refunds are processed

Where a refund is approved, club staff issue it through Stripe to the original payment method. We do not need your card details. Processing time depends on Stripe and your bank.

How to ask

Speak to staff at the venue, or reach us via the contact page. You can also read the ACCC's official consumer rights and guarantees guidance.

This policy is maintained by the club committee and may be updated from time to time.